Privacy Policy

Information we collect

Diakos collects information you choose to send to us, such as your name, email address, Amazon order details, product questions, support messages, and any photos or files you voluntarily provide for customer support.

We may also collect limited technical information, including IP address, browser type, device type, pages viewed, referral URL, cookie preference, language preference, and basic security logs.

How we use information

We use information to operate the website, remember your language and cookie choices, respond to support requests, provide product instructions, improve page performance, protect the site, prevent misuse, and comply with legal obligations.

Sharing and service providers

We may share information with service providers that help us host, secure, maintain, or support the website, including website hosting, WordPress services, email support, security tools, and similar operational vendors.

Product links may send you to Amazon. Once you leave Diakos, Amazon or another third-party website controls its own privacy practices.

California and U.S. privacy rights

Depending on where you live, you may request access, deletion, correction, portability, or information about categories of personal information collected, used, or disclosed. You may also request to opt out of sale or sharing where applicable.

Diakos does not sell your personal information. If our practices change, we will update this policy and provide required choices.

U.S. hosting and retention

Our website and hosting infrastructure may process visitor requests in the United States, including Silicon Valley, California. We keep information only as long as reasonably needed for support, security, business records, and legal compliance.

Contact

For privacy questions or requests, use the Contact page and include Privacy Request in your message subject or opening line.